Rocco Forte Hotel Savoy
ゲストの声
Location is perfect. Staff very attentive.
Jassim
2024年3月
We stayed for three nights. From the moment we arrived we felt immediately welcome. Throughout the stay the staff recognised us and called us by name. On one occasion driving back to the hotel in our car the road we normally went down was blocked and Eugene the doorman guided us in by phone for nearly ten minutes, driving in the centre of Florence is a bit tricky. The room was beautifully appointed and the housekeeping was excellent. Biscuits and copious amounts of water left in room. Shower and bathroom best so far in our trip across Italy. Breakfast was excellent, nothing was too much trouble and staff very attentive, never waited for a moment. We would usually have a drink in the evening before setting out for a meal and again great service, drinks served with olives and nuts etc. A proper 5 star hotel slap bang in the middle of Florence.
Lindsaykk
2024年2月
Magnificent property. Newly renovated. Emily from Guest Service is AMAZING! She makes everyone feel like they are at home instead of at a hotel. She is smart and has much cultural humility, as well. Franco greeted is upon arrival and anticipated our needs! Kind thoughtful. The concierge pulled off a small miracle and arranged ticket to the Academia for us to see David, completely at the last minute. We had a suite. Was a wonderful stay!
Lisa
2024年5月
How professional and smart are the receptionists Food was amaaaaaaaazing Very helpfull concierge A/c was cooooooold
Adel
2023年9月
This was by far our favorite trip and the best hotel we’ve ever stayed at. We travel a lot for work and personal and this exceeded our expectations. Thank you to the whole staff for making us feel so comfortable and going above and beyond with everything from the beds to the cappuccino every morning that was made at restaurant and we were able to take up to our room. I’d also like to add at the end when we were checking out, our daughter fell down the stairs and the staff was beyond amazing trying to help console her and help me wrap her swollen ankle. Thank you again for everything.. We will definitely be back. -Coggan family
Erin
2022年9月
The very close proximity to the major areas of Florence, the Hotel staff were of a very high standard, the breakfast choice was very good and to a high standard The bed and linen were excellent loved the walk in wardrobe
Varinia
2022年3月
The place is great! The staff was amazing and always helpful, specially the team in the front door that were very nice, friendly and helpful. Irene’s restaurant food was also very good!
Leopoldo
2023年12月
Very god. Excellent staff
Peter
2024年1月
Amazing little hotel with very polite and helpful staff. Their yoga studio is amazing!
Maya
2024年6月
Friendly staff. Very knowledgeable and responsive concierge. Excellent location.
Daniel
2024年9月
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